(608)588-3535
www.sgah.info
COVID-19 UPDATE (September 15, 2020) ****************************************************************************
We wanted to update you on how we plan to care for our patients as we adjust to the changes in our local, state and federal guidelines to keep you and ourselves safe during the Covid-19 pandemic.
WE ARE CURRENTLY PROVIDING CURBSIDE SERVICE. MASKS ARE REQUIRED IF YOU ARE ASKED TO ENTER THE BUILDING.
Social Distance Appointments Unfortunately, this will continue to be a necessary practice for the time being to lower Covid-19 transmission risks to you and ourselves. We will continue to take appropriate protective measures (masks, gloves,etc.) and thorough disinfection procedures (hands, facilities, etc.) to lower potential virus transmission. Given the high volume of human contact that can often be a part of a veterinary practice, minimizing indoor close quarters interaction is still a key need. Therefore, most appointments are done with the pet only in the hospital and communications with the owner occurring from a distance- outdoors or over the phone. Some exceptions may be made for pet owners to be allowed in the hospital, but must be wearing a mask.
The process will continue to be as follows:
Please remember: - First, take appropriate precautions for yourself. Schedule an appointment for your pet only if you are healthy and personally comfortable leaving home and wearing a mask to help protect yourself, other pet owners, and your friendly local veterinarian and staff :) - We will continue all of the same safety protocols as mentioned above. - We will need to continue to space out our appointments a bit more. Providing quality care in this manner requires more time and lowers crowding. - Please be patient. Everything is more complex these days and we are all doing our best to help each other and stay well.
Medication/Prescription Diet refills Please remember that if your pet requires regular medication, request refills well in advance (if possible 2 weeks). Our pharmaceutical pipeline is the same as for humans and the Covid 19 pandemic can make some medications unexpectedly hard or slow to obtain. When you arrive to pick up your pets medication, please call us from the parking lot and we will bring the medication/food out to you.
Euthanasia We hope that you will not have to make this difficult decision during these already sad and stressful times, but if you do, please know that we will do all we can to make this decision as painless as possible. We will provide your pet a sedative for a comfortable anxiety-free experience. The location for the visit could be either as a House call outdoors, at the hospital in a private shaded area out back, or inside the hospital with a single pet owner in a private room.
Please stay well and we hope to see you and your pet soon! The Doctors and staff of Spring Green Animal Hospital |